Frequently Asked Questions
Everything you need to know about shopping with JYOTI INDIA for your home essentials.
What is the standard delivery timeline for my order?
We typically process orders within 24-48 hours. Depending on your location within India, you can expect delivery within 5-7 business days.
Do you offer international shipping for home decor items?
Currently, JYOTI INDIA ships exclusively within India. We are working on expanding our logistics to serve international customers in the near future.
What is your return and exchange policy?
We offer a 7-day return policy for unused items in their original packaging. If you receive a damaged or defective product, please contact our support team within 48 hours of delivery for a free replacement.
Are the colors of the products on the website accurate?
We strive to display our products as accurately as possible. However, due to different screen resolutions and studio lighting, slight variations in color may occur.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How can I track the status of my shipment?
Once your order is dispatched, we will send a tracking link to your registered email address and phone number so you can monitor your package in real-time.