Returns & Exchanges
At JYOTI INDIA, we want you to love your home as much as we do. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 15 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to start the process.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags and protective wraps are intact to prevent damage during transit.
- 3.Schedule a Pickup
Once approved, we will arrange a complimentary door-step pickup through our courier partners at a time convenient for you.
- 4.Receive Your Refund
After our quality team inspects the returned home decor, your refund will be processed to the original payment method within 7-10 business days.